Apprentice Contact Centre Agent
About this apprenticeship
An excellent opportunity for an apprentice to promote and sell a range of club services and products, handle member and non-member enquiries and resolve complaints to the required standards. Provide excellent customer service in relation to all product areas via inbound calls, outbound calls, e-mail, webchat and/or social media as required.
Key Details
Positions Available
7
Duration
1 Year 3 Months
Start Date
16 March 2026
Hours per Week
35 hours
Qualification
Customer service practitioner (level 2) (Level 2)
Working Week
Monday to Friday shifts between 8.45am to 5.30pm, including a 1-hour lunch break (unpaid) and 2 x 15-minute breaks. 35 hours per week.